A domestic staffing agency Pakistan families can actually check
Hiring someone to work inside your home is a big decision. They will be around your children, your parents, your kitchen and your car. Yet most families in Pakistan still hire through a cousin's driver, a guard's relative or a phone number written on a wall. Sometimes it works. Often it does not, and when it goes wrong it goes badly.
RX Direct exists to make this safer and simpler. We are a domestic staffing agency registered with the SECP, the Punjab Labour Department, PESSI and the FBR, with our office at Al-Bilal Plaza, Chandni Chowk, Rawalpindi. Since 2018 our team has been placing household staff with families, and since 2026 we have been operating as RX Direct (SMC-Private) Limited. Everything we do is built around one idea: you should know exactly who is coming into your home.
What makes us a different kind of domestic staff provider Pakistan homes can rely on
There are hundreds of agents in every city. Many are honest. Some are not. Here is what you get when you use RX Direct as your domestic staff provider in Pakistan:
- A registered company, not a phone number. You can look up our SECP registration yourself, and our certificates are published on the Registration page.
- Checks before the interview, not after. We verify CNIC, address and references before a candidate is ever sent to you.
- A real shortlist. You get two or three candidates who fit your brief, not twenty random profiles.
- A trial before you commit. Every placement starts with a trial period at your home.
- A 6 month replacement guarantee. If the worker leaves or is not right, we replace them without charging another placement fee.
- One point of contact. A named person on our team handles your file on WhatsApp from the first message to the last follow up.
Hire domestic staff Pakistan wide: the 18 roles we place
Most families come to us for one person and stay with us for several. These are the roles we place, grouped the way most households think about them.
Household staff
- Cooks for daily family meals
- Chefs for families that entertain often
- Maids for cleaning, laundry and upkeep
- Helpers for kitchen and general chores
- Cleaners on daily, weekly or one-time schedules
- Babysitters and nannies for infants and children
- Gardeners (mali) for lawns and plants
- Domestic couples where a husband and wife work as a team
- Personal attendants (batman) for senior family members
Care staff
- Home nurses for patients and post surgery care
- Caretakers for elderly parents
Office and security staff
- Drivers for families and companies
- Security guards for homes and offices
- Office boys for pantry and errands
Home repair and trade staff
If you want to hire domestic staff in Pakistan for a role that is not on this list, ask us anyway. We often help with tutors' assistants, chowkidars, sweepers and farmhouse staff.
How we deliver verified domestic staff Pakistan families can trust
"Verified" is the most overused word in this industry. When we say verified domestic staff, we mean these specific steps were completed and recorded before the person reached you:
| Step | What happens |
|---|---|
| CNIC check | Original CNIC seen, details matched to the person |
| Address check | Current and permanent address confirmed |
| Reference calls | At least two previous employers contacted |
| Interview | Face to face interview with our placement team |
| Skill check | Cooking, driving, childcare or trade skills tested in practice |
| Role specific | Police certificate for guards, driving licence for drivers, nursing qualification for nurses |
| Verified ID | Staff who pass get an RX Direct Verified ID you can check online |
Workers can also register themselves through our staff verification page, and families can check a verification status with the reference number and phone. This is how background checked domestic staff in Pakistan should work: written down, repeatable and open to the family.
Our household staff agency Pakistan process in five steps
We keep the process the same for every family, whether you need one part-time cleaner or a full team for a large house.
- Tell us what you need. City, area, staff type, hours, live-in or live-out, salary range and anything specific such as language or experience with elderly parents.
- We shortlist. Our team matches your brief with verified candidates. Most families receive a shortlist within 24 to 48 hours.
- You interview. Speak to candidates by phone or in person. Ask anything you want.
- Trial at home. The chosen candidate works a trial period so you can see them in your real routine.
- Placement and follow up. Once you confirm, the placement starts. We check in during the first weeks, and the 6 month guarantee begins.
You pay nothing for a shortlist. The placement fee applies only once you decide to go ahead. Full details are on our How It Works page.
Domestic staffing services Pakistan wide: where we work
We currently place staff in eight cities, with the most activity in the twin cities where our office is.
- Islamabad: all sectors, DHA, Bahria Town, Bani Gala, Gulberg Greens
- Rawalpindi: Bahria Town, DHA, Askari, Chaklala, Satellite Town, Westridge
- Lahore: DHA, Gulberg, Model Town, Johar Town, Bahria Town, Askari
- Karachi: Clifton, DHA, PECHS, Gulshan-e-Iqbal, North Nazimabad, Bahria Town
- Faisalabad: Peoples Colony, Madina Town, Wapda City, Eden Valley
- Multan: DHA Multan, Gulgasht, Cantt, Wapda Town, Bosan Road
- Peshawar: Hayatabad, University Town, DHA, Cantt, Regi Model Town
- Gujranwala: DHA, Model Town, Satellite Town, Citi Housing, Palm City
For overseas Pakistanis who need a caretaker or driver for parents back home, we handle the whole process on WhatsApp and video call, and we keep you updated after placement.
What domestic staff cost in Pakistan
Salaries depend on city, experience, hours and whether the worker lives in. Senior and specialised staff earn more.
Pay for a domestic worker is agreed between you and the worker, and it varies with experience, duties, hours and accommodation. When you send your requirement, we suggest a fair range for your situation so you can make a realistic offer.
Our Pricing page explains how salaries and placement fees work, including Eid bonuses, leave and yearly increases.
Home staff provider Pakistan families return to
Most of our work comes from families who have hired through us before or were referred by someone who did. That only happens when placements last. A few things help with that:
- We are honest when we do not have the right person yet, instead of sending someone unsuitable.
- We explain the job and salary clearly to the worker before day one.
- We stay in touch after placement and step in early if small problems start.
- We treat workers fairly, so good workers want to keep working through us.
We are a home staff provider in Pakistan that cares about both sides of the placement. A worker who feels respected stays longer. A family that feels heard comes back.
Background checked domestic staff Pakistan: why it matters
Every few months the news carries a story about a household worker who disappeared with jewellery, or a driver who turned out to have used a fake name. In almost every case the family had skipped basic checks because they were in a hurry. The worker "seemed fine", a neighbour vouched for them, and nobody looked at the CNIC closely.
Background checked domestic staff in Pakistan are not a luxury. A proper check takes a few days, and it protects you in three ways:
- You know who they are. A verified CNIC and address mean the person is who they say they are, and you know where their family lives.
- You know how they worked before. Reference calls tell you why they left their last job, which matters more than how long they stayed.
- You have a record. If something ever goes wrong, there is a file with their details, photos and documents, which helps both you and the police.
We do these checks for every candidate as standard. You do not pay extra for them, and we do not skip them when a family is in a hurry.
Live-in or live-out: choosing the right arrangement
One of the first questions we ask is whether you want staff to live in your home or come in daily. Both work well, and the answer depends on your house, your routine and the role.
Live-in staff stay in your servant quarter. They are available early in the morning and late at night, which suits large families, homes with elderly parents and households with young children. You provide a clean room, a bathroom, meals and a weekly day off. Live-in cooks, maids, nannies, caretakers and domestic couples are the most common.
Live-out staff come at a fixed time and go home after their shift. They suit apartments, smaller homes and families who value privacy in the evening. Drivers, cleaners, office boys, gardeners and part-time cooks are usually live-out. Transport time matters here, so we try to match workers who live close to you.
If you are unsure, tell us your daily schedule and we will suggest what fits. Many families start with live-out staff and switch to live-in once trust is built.
Questions to ask before you hire anyone
Whether you hire through us or on your own, these questions will save you trouble:
- Can I see your original CNIC, and does the address on it match where you live now?
- Who were your last two employers, and can I call them?
- Why did you leave your last job?
- What does a normal working day look like for you?
- Are you comfortable with our routine, including weekends, guests and Ramadan timings?
- What salary are you expecting, and what do you expect for leave and Eid bonus?
- Do you have any health issues we should know about for this role?
Write the answers down. If you hire through RX Direct, we will already have asked most of these, and we will share what we found.
Fair treatment for workers
A placement only lasts when both sides feel it is fair. We ask every family to agree to a few basics before we place a worker: salary paid on time every month, one day off each week, a clean place to sleep for live-in staff, and respectful treatment. We also brief workers on what the family expects, so there are no surprises on day one.
We do not place children under 18 in domestic work, and we do not take money from workers for placements. These are lines we do not cross.
For workers looking for a job
If you are a cook, driver, maid, nanny, guard, nurse or tradesperson looking for work, you can apply on our Jobs page or register for verification. Being verified with RX Direct helps you get better placements and lets families trust you faster. We never charge workers to apply.
Get started
Message us on WhatsApp at +92 322 1223666, call us, or use the form on our Contact page. Tell us your city and what you need, and we will take it from there. Most families hear back from a real person within the hour during working hours.